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FAQ

How long does shipping take?

Your order will be dispatched within 1 to 3 days of purchase and will arrive in 4 to 12 business days, ensuring a swift and secure journey for your new cozy companion.

Where do I find my tracking number?

Your tracking number will be sent to the email you provided during the order process.

Keep an eye on your inbox for the tracking details to stay updated on your package's journey.

My tracking order is not updating

We apologize for any delays in the tracking updates. Rest assured, your order is on its way. If you have further concerns or need more information, feel free to reach out to our customer support team, and we'll be happy to assist you.